Amstel Dutch respects your privacy and will process your personal data in a safe and careful manner, in accordance with the applicable laws and regulations, including the General Data Protection Regulation (GDPR). This statement explains which personal data Amstel Dutch processes, for what purpose, how Amstel Dutch subsequently handles these data and how long these data are retained. You are advised to read this privacy statement carefully.

Responsible for the processing of personal data is Amstel Dutch, established at (1018 GE) Amsterdam, Sarphatistraat 173-2 and registered in the Trade Register of the Chamber of Commerce under number 67716113. Do you have questions about your privacy? Please contact Amstel Dutch via info@amsteldutch.com. For all additional information about the protection of personal data, you can visit www.autoriteitpersoonsgegevens.nl.

Personal Data

Amstel Dutch processes personal data within the meaning of Article 4 GDPR. Personal data means: all data that can provide information about identified or identifiable natural persons. Amstel Dutch does not intend to collect data about website visitors who are younger than 16 years of age. If the personal data concern the data of a person younger than 16 years of age, reasonable consent of the parent(s) or guardian(s) is required for adjustment, deletion or otherwise the processing of personal data. If you are convinced that Amstel Dutch has collected personal data of minors without permission, please contact Amstel Dutch. The data will then be deleted.

How does Amstel Dutch collect personal data?

Amstel Dutch obtains personal data, among other things, when:

• you register for a language training or event;
• you request a quotation or contact Amstel Dutch;
• you participate in an (online) intake or evaluation;
• you conclude an agreement with us;
• you visit our website;
• you voluntarily provide feedback via e-mail, telephone or social media.

Personal data, legal basis and purposes

When you conclude an agreement with Amstel Dutch, at least the following data are requested: first and last name, address details, e-mail address and telephone number. In addition, your personal data and company data are processed for invoicing and bookkeeping.

The personal data that Amstel Dutch processes are:

• first and last name;
• gender;
• address details;
• location data (such as place of residence or region);
• telephone number;
• e-mail address;
• company data (including Chamber of Commerce number and/or VAT number);
• payment data;
• date of birth;
• linguistic background (such as native language, language knowledge, duration of stay in the Netherlands and previous experience with the Dutch language);
• IP address;
• other personal data that you actively provide to Amstel Dutch, for example in correspondence or by telephone.

Amstel Dutch processes these data for the following purposes:

• to address or contact you correctly;
• for sending offers from Amstel Dutch;
• to be able to perform the agreement that you have concluded with Amstel Dutch, including participation in language trainings;
• to better tailor the course offer, group division, lesson times and lesson format (online or physical) to participants;
• to be able to handle your payment;
• to inform you about changes to services of Amstel Dutch or to send newsletters;
• if Amstel Dutch is legally obliged to do so, such as data that Amstel Dutch needs for its administration, invoicing, bookkeeping and tax return;

Amstel Dutch processes your data on the basis of the consent you have given, on the basis of an agreement that you have concluded with Amstel Dutch, if this is necessary to safeguard legitimate interests of Amstel Dutch or on the basis of a legal obligation. Personal data are not processed in a manner that is incompatible with the purposes for which they were obtained.

Retention period of personal data

The personal data that Amstel Dutch processes are not retained longer than necessary to realise the above-mentioned purposes for which the personal data are collected. Personal data are retained until the statutory retention period, unless otherwise necessary (Article 5 GDPR).

Invoices and financial administration (including company data, first and last name, address details, e-mail address and telephone number) are — for the purpose of the statutory administrative obligation of the Tax Authorities — retained for at least 7 years. After this period, the data are deleted or anonymised.

Personal data related to quotations or requests for information are not retained longer than necessary for follow-up thereof, unless an agreement results from this. Reviews are deleted as soon as Amstel Dutch has received a request for deletion.

Sharing personal data with third parties

Amstel Dutch does not share your personal data with third parties, unless this is necessary for the performance of the agreement, to comply with accounting and other administrative obligations or on the basis of mandatory laws and regulations. These third parties are obliged to confidentiality on the basis of a data processing agreement and/or legal obligation.

Amstel Dutch will, if necessary, conclude a data processing agreement/confidentiality statement with companies that process your personal data on behalf of Amstel Dutch in order to strive for the same level of security and confidentiality of your personal data. Amstel Dutch remains responsible for these processing activities. Amstel Dutch will never resell personal data to third parties.

With these third parties your personal data may (possibly) be shared:

• engaged third parties, for example external cooperation partners, postal and delivery services, software companies etc.;
• IT partners, who provide hosting and maintenance of the website;
• collection agency and/or bailiff's office, if this is necessary for collecting claims of Amstel Dutch;
• payment services and systems;
• marketing software or online learning platforms;
• accounting software/accountant;
• telecommunications providers.

Automated decision-making

The personal data that Amstel Dutch works with are always processed by a person. Amstel Dutch does not make decisions about matters that may have (significant) consequences for persons, based on automated processing. These concern decisions that are taken by computer programs and/or computer systems.

Your privacy rights

With regard to your personal data, you have a number of important rights pursuant to the GDPR:

• right to information: you have the right to clear explanation about what happens to your data;
• right of access: you may request which data about you are processed;
• right to rectification: you may have incorrect or incomplete data adjusted;
• right to erasure: you may request to have your data deleted;
• right to restriction of processing: in certain cases you may request to (temporarily) stop the processing;
• right to data portability: you may receive your data in a structured, commonly used format and transfer them to another party;
• right to object: you may object to the processing of your data.

To make use of the above-mentioned rights, you may send your request to info@amsteldutch.com. Amstel Dutch will assess your request as soon as possible and at the latest within 30 days. If Amstel Dutch cannot comply with your request, it will always inform you why your request has been rejected. Amstel Dutch is entitled to verify your identity by requesting the presentation of a valid identity document, driver's licence or passport when you submit such a request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This for the protection of your privacy.

Amstel Dutch also points you to the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Cookies

A cookie is a simple, small text file that is sent along with the first visit to the website and is stored by the browser on the hard drive of your computer, tablet or smartphone. In these files information is stored that can be recognised again during a later visit to the website.

Amstel Dutch uses necessary cookies on its website, which are essential for the functioning of the website.

When you visit the website of Amstel Dutch for the first time, a pop-up with a cookie notification is shown. As soon as you accept all cookies, you give Amstel Dutch permission to use all cookies. You can disable the placement of cookies via the browser. You can also indicate that certain cookies may not (any longer) be placed or remove previously stored information via the settings of your browser.

Social media buttons

On the website of Amstel Dutch social media buttons are included in order to promote web pages on social networks such as LinkedIn, Facebook and Instagram. These buttons work by means of pieces of code supplied by the parties themselves. Amstel Dutch recommends reading the privacy statements of these parties carefully to know what they do with your personal data that they process. Amstel Dutch has no influence on this.

Security

Amstel Dutch handles your personal data carefully and takes appropriate technical and organisational measures to protect personal data against loss, destruction or unlawful use, which are reasonable given the costs involved and the nature of the personal data. If you nevertheless have the impression that your personal data are not properly secured or there are indications of misuse, please contact Amstel Dutch.

Liability

This privacy statement only relates to personal data that Amstel Dutch processes for the purposes discussed in this statement. Amstel Dutch accepts no liability or responsibility for the operation and/or content of websites or services of third parties.

Changes to this privacy statement

This privacy statement was last amended on 3 March 2026. Amstel Dutch has the right at all times to amend this statement. On the website of Amstel Dutch you will find the most recent version.